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Free UK Delivery over £50*| Over 10,000 Product Lines| Over 70 Years Industry Experience| Expert Knowledge & Bespoke 5* Service

Delivery & Returns

Delivery Information

FREE UK Mainland Delivery Over £50

  • For orders below £50, our delivery charge is £3.95.
  • Dispatch is usually 3-5 working days. Please be aware that bank holidays may increase delivery times.
  • As we offer a huge range of products, all items aren’t always held on stock. Please be aware this can increase delivery time.
  • Free delivery on orders over £50 is to UK mainland only. This excludes Ireland, Scottish Highlands & Channel Isles - these locations will be charged at £13.95 for all orders.
  • For a quotation on international deliveries, please contact us before placing your order.

Returns

  • If you need to return any part of your order, please do so within 28 days of receipt by submitting the form below.  We'll then return the form to you complete with our returns reference number.  A copy of the returns form needs to be packaged with the goods or alternatively please write the returns reference on the package.
  • The cost of return is the buyer’s responsibility – we advise returns to be tracked or signed for.
  • All items must be returned in their original packaging. Failure to do this may result in refunds being refused.
  • If any items are faulty, please contact us before returning.
  • If you’re placing a large order, we would advise buying a sample first to check suitability.
  • Please accept all deliveries – if any part of your order is not required, it must be returned via our returns policy. (Refused deliveries incur a surcharge, which will be deducted from any refund due)

 

Online Returns Form

Customer Details
Items to Return
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